Maintenance Request

If you have a life-threatening emergency, dial 911.


You can use this form or call the office during regular business hours for NON emergency repairs.


For emergency repairs that cannot wait until the next business day you MUST call the office!


Monday-Friday:  7:00am - 3:00pm 
      Call 716-873-6490, ext. 204

After hours – weekends and holidays
      Call 716-873-6490, ext. 503


When leaving a voice message, please make sure to speak clearly so we can get back to you.

Whether calling or sending this request form, we will need your NAME, ADDRESS and PHONE NUMBER.  Also please tell us what the problem is and if we have PERMISSION TO ENTER if you aren't there.


Please Fix The Errors Highlighted Below

First Name
Last Name
Unit (if applicable)

NOTE: By submitting this Maintenance Request, you are authorizing our maintenance staff to enter your residence without your having to be present, unless otherwise indicated.