Tenants

• Pets are welcome * Fees May Apply*
• We require, at minimum, a one-year lease.
• Requests for Landlord Statements will be honored within 48 hours of receipt.

• Your phone and best alternate contact numbers remain current in our files during your tenancy.
• The property remains a residence. It cannot be used for business or illegal activity.
• The property’s exterior remains clean, uncluttered, and free of unregistered or non-working vehicles.
• All local laws for refuse and recycling collection are followed. Bulk trash collection is scheduled twice annually.
• There are no breaks in service of any utilities, to avoid freezing of pipes.
• Smoke detectors must be kept in place and maintained with fresh batteries every six months, due to their life-saving importance.
• Your neighbors’ peaceful enjoyment of their premises is respected at all times.

• Rent is due on the first of each month.  Payments received in our office postmarked after the fifth of the month will be assessed a late fee.
• All money received will be applied first to any previous balance due.
• Payments must be made by check, money order, tenant portal or Rent Money Voucher; we do NOT accept cash.
• Should the bank return your check to us for any reason, a replacement payment in the form of a money order with late charge and bank fees is due in our office within 24 hours. From that point forward, only money orders will be accepted.

We at Dasa Properties understand the importance of a comfortable living environment. If you encounter any maintenance issues in your home, please don't hesitate to reach out to us. Our skilled maintenance team is ready to promptly address your concerns and ensure everything functions smoothly. You can submit your maintenance requests online through our portal or contact our office directly. Your comfort is our priority, and we're here to assist you efficiently.

• Non-urgent maintenance requests can be made online or by calling 716.873.6490
• Should you need to leave a message, please be as specific as possible and leave a contact phone number.
• Be advised that when requesting maintenance, you are authorizing our maintenance staff to enter your residence without your having to be present, unless otherwise stated.*
• Emergency requests after hours can be made by calling 716.873.6490 and listening to our prompt options to get to the emergency line. If you have a life-threatening emergency, call 9-1-1 immediately.

*Please understand that in the event of an emergency, we may need to enter your residence without notice.

• New York State law requires tenants to provide Dasa Properties with written notice 31 days in advance of intent to move.
• Your security deposit cannot be used as payment for your last month’s rent or to pay off any outstanding balances.
• Once informed of your intent to move, we will request that you allow us access to your unit with 24 hours' notice - for the purpose of securing prospective residents.
• Within 15 days of our receiving your written notice, we will contact you to confirm your move-out date and arrange a time for your final walkthrough to assess any damages.
• At the time of move-out, your residence must be broom clean and in the same condition as when it was rented. To complete your move, all of your belongings need to be removed from the property and all keys relinquished to a Dasa employee.
• Please remember that rent will be accrued for each day your possessions remain on the property, even if you have physically vacated the premises.
• New York State law gives landlords reasonable time to evaluate the residence and provide written notice to the tenant’s last known address of any damage in excess of normal wear and tear.

Lackawanna has designated weeks for bulk item pickups with a list of items that are accepted at the curb. Please see our reference below for those weeks and those items that are allowed. Any questions on when your pickup is or what is allowed you may visit their website at www.lackawannany.gov